[2015] [Papers] A Framework for Designing Product Service Systems Considering User Co-creation

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[2015] [Papers] “A Framework for Designing Product Service Systems Considering User Co-creation”
Tran T., Park J.Y.

Công trình nghiên cứu và báo cáo bởi Mr. @Nova Trần Anh Tuấn và cộng sự, công bố trên Proceeding Hội nghị Asia Pacific Industrial Engineering & Management Systems (APIEMS), 2015

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Abstract
PSS has received much attention recently from academia and industry because of its benefits. PSS
has been researched for more than a decade and is now becoming more and more popular in academia as well
as industry. Despite that fact, the adoption of PSS is still limited for its potential. One of the main reasons is
that designing PSS itself is a challenge.
This work proposes a methodology and a framework to design PSS effectively by implementing co-creation
concept in which users are considers as sources of innovation. This framework also takes into account the
holistic, practical, systemic, lifecycle and evaluable approaches. The proposed framework is demonstrated
through design examples of different types of PSSs.

Keywords
Product service systems, PSS, service design, design framework, co-creation.

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Proceedings of the Asia Pacific Industrial Engineering & Management Systems (APIEMS) Conference

Citation
Tran T., Park J.Y., “A Framework for Designing Product Service Systems Considering User Co-creation”, Proceedings of the Asia Pacific Industrial Engineering & Management Systems (APIEMS) Conference, 2015
 

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